Turn a chat into accountable follow-up
Move an unresolved live conversation into Helpdesk with its customer and conversation context attached.
The Ziqme suite
One suite. Six products. Every conversation.
Ziqme builds customer communication software: helpdesk, live chat, chatbot, knowledge base, customer portal, and workflow automation — six tools that work together, and on their own.
ziqme.com
HelpDesk
LiveChat
ChatBot
Knowledge Base
Customer Portal
Workflow
Interactive support trace
Move a sample request through its visible lifecycle.
Sample request status: Received
The stack
Six tools that work together, and on their own
Every Ziqme product is a complete product on its own domain — start with one, add the rest when you need them.
HelpDesk
Customer support made simple
Powerful ticketing system for managing customer inquiries across all channels.
LiveChat
Real-time customer conversations
Engage visitors instantly with live chat and convert more leads.
ChatBot
AI-powered automation
Automate customer interactions with intelligent chatbots that learn.
Knowledge Base
Self-service made easy
Empower customers with a searchable knowledge base and documentation.
Customer Portal
Self-service support
Customer self-service portal for tickets, knowledge base, and profile management.
Workflow
Automate everything
Build and manage automated workflows to streamline your support operations.
Connected by design
One customer journey, without the handoff gaps
Subscribe to exactly what you need. When you combine products, customer context moves with the conversation instead of making your team start over.
Hand the right conversations to people
Let Chatbot resolve routine questions, then transfer the conversation to a human when judgment matters.
Surface answers where work happens
Give bots and agents the same Knowledge source so customers receive consistent, reusable answers.
Choose products separately, or connect the whole customer journey.
Compare products and pricingWorks with
Plays well with your stack
Connect the suite to the tools your team already uses — from email and messaging to your own systems via the open API.
EmailSlackWhatsAppMessengerShopifyWordPressZapierREST API
Trust
Security & compliance, by default
Every product in the suite shares the same security foundation.
Encrypted everywhere
TLS in transit and encryption at rest across every service.
Tenant isolation
Strict multi-tenant data isolation enforced at the database layer.
Role-based access
Fine-grained roles and permissions across all products.
GDPR-ready
Data export, deletion, and consent tooling built in.