Turn a chat into accountable follow-up
Move an unresolved live conversation into Helpdesk with its customer and conversation context attached.
The Ziqme platform
Resolve customer requests faster — with AI across one platform.
Ziqme is an AI-native platform of connected products — Ziqme Helpdesk, Ziqme Chat, Ziqme AI, Ziqme Knowledge, Ziqme Customer, and Ziqme Flow — sharing one workspace, one identity, and one bill.
ziqme.com
One platform
Everything connected: workspace, identity, design, and billing
Every product strengthens the same platform — one account, one design system, one bill.
Built for teams that talk to customers
- Products, one platform
- 6
- Languages, RTL included
- 9
- Uptime target
- 99.9%
- Free trial, no card required
- 14 days
01One workspaceEvery product runs in the same signed-in workspace with fast product switching.
02One identitySign in once (SSO) — roles and permissions apply everywhere.
03One design systemConsistent interfaces in LTR and RTL, across 9 languages.
04One billSubscribe to products separately or together — one invoice.
Connected by design
One customer journey, without the handoff gaps
Subscribe to exactly what you need. When you combine products, customer context moves with the conversation instead of making your team start over.
Hand the right conversations to people
Let Chatbot resolve routine questions, then transfer the conversation to a human when judgment matters.
Surface answers where work happens
Give bots and agents the same Knowledge source so customers receive consistent, reusable answers.
Choose products separately, or connect the whole customer journey.
Compare products and pricingThe stack
Six tools that work together, and on their own
Every Ziqme product is a complete product on its own domain — start with one, add the rest when you need them.
Ziqme Helpdesk
Customer support made simple
Powerful ticketing system for managing customer inquiries across all channels.
Ziqme Chat
Real-time customer conversations
Engage visitors instantly with live chat and convert more leads.
Ziqme AI
AI-powered automation
Automate customer interactions with intelligent chatbots that learn.
Ziqme Knowledge
Self-service made easy
Empower customers with a searchable knowledge base and documentation.
Ziqme Customer
Self-service support
Customer self-service portal for tickets, knowledge base, and profile management.
Ziqme Flow
Automate everything
Build and manage automated workflows to streamline your support operations.
AI everywhere
AI in every product — under your control
One shared answer engine replies from your knowledge base — with a confidence score and a cited source.
Grounded answers
Every AI answer cites the knowledge base article it came from.
Automatic ticket replies
Auto-send or suggest-only — configurable per organization, with confidence thresholds.
Agent assist
Ready-made suggested replies in live chat — review, edit, send.
AI resolution analytics
Involvement, resolution rate, and content gaps per period.
Automation
Visual automation with Ziqme Flow
Automate routing, escalations, and repetitive tasks without code.
Visual builder
Build workflows by drag-and-drop from a typed node catalog.
Templates
Start from ready-made system workflows and customize.
AI-generated workflows
Describe the workflow — Ziqme Flow drafts it.
Works with
Plays well with your stack
Connect the suite to the tools your team already uses — from email and messaging to your own systems via the open API.
EmailSlackWhatsAppMessengerShopifyWordPressZapierREST API
Trust
Security & compliance, by default
Every product in the suite shares the same security foundation.
Encrypted everywhere
TLS in transit and encryption at rest across every service.
Tenant isolation
Strict multi-tenant data isolation enforced at the database layer.
Role-based access
Fine-grained roles and permissions across all products.
GDPR-ready
Data export, deletion, and consent tooling built in.
Pricing
Simple, transparent pricing
Choose the plan that's right for your team. All plans include our core features with no hidden fees.
Frequently Asked Questions
Can I try Ziqme before purchasing?
Yes! All plans come with a 14-day free trial. No credit card required.
Can I change plans later?
Absolutely. You can upgrade or downgrade your plan at any time.
What payment methods do you accept?
We accept all major credit cards, PayPal, and bank transfers for annual plans.
Is there a setup fee?
No, there are no setup fees. You only pay for your subscription.